Privacy Policy

AIRKART PTY LTD (ABN 16 666 545 268) is a software studio based in Victoria, Australia. We are the entity responsible for the personal information collected through airkart.com.au and through our client engagements.

We collect only what we need to respond to you or deliver a service:

• Contact details you submit — name, company, work email, message.
• Correspondence you send us by email or through follow-up conversations.
• Basic technical data — IP address, browser, device, referring page — logged by our hosting and analytics providers.
• Information you share as part of a paid engagement, governed by the relevant Statement of Work.

We do not knowingly collect sensitive information through this website.

• To reply to your enquiry and follow up on a potential engagement.
• To deliver, invoice for and support services you have engaged us for.
• To operate, secure and improve the website.
• To comply with our legal and regulatory obligations.

We do not sell your personal information. We do not use it for automated decision-making that has a legal or similarly significant effect on you.

Strictly necessary cookies always run so the site works. Analytics and marketing cookies are optional, off by default, and only set if you opt in through our consent banner — you can change or withdraw that choice any time via "Cookie settings" in the footer. Full detail is in our Cookie Policy. You can also block or delete cookies in your browser; some parts of the site may not function as intended without them.

We share personal information only with:

• Service providers who help us operate the site (hosting, email, analytics), bound by confidentiality and data-protection obligations.
• Professional advisors (legal, accounting) where reasonably required.
• Government or law enforcement bodies where required by law.

Some of our providers may store or process data outside Australia. Where that happens, we take reasonable steps to ensure they handle your information consistently with the APPs.

We hold personal information in secured cloud systems with access limited to authorised personnel. We use reasonable technical and organisational measures to protect it against loss, misuse and unauthorised access. No system is perfectly secure; if we become aware of an eligible data breach we will notify affected individuals and the OAIC as required under the Notifiable Data Breaches scheme.

We keep personal information only for as long as needed for the purposes above, or as required by law. Enquiry data is typically retained for up to 24 months from last contact; engagement records are retained per our contractual and tax obligations.

Under the APPs you may:

• Request access to the personal information we hold about you.
• Ask us to correct information that is inaccurate, out of date or incomplete.
• Ask us to delete information we no longer need to hold.
• Withdraw consent for future marketing communications at any time.

To exercise any of these, email support@airkart.com.au. We will respond within 30 days.

If you believe we have mishandled your personal information, please contact us first at support@airkart.com.au so we can investigate. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

We may update this policy from time to time. The current version is always available at this URL with the "last updated" date at the top.